Covid-19 Policy for our salon
We understand the severity of Covid-19 and to over-come this pandemic we must all put forth a collaborative effort to keep everyone safe including our dogs. At Forever Friends a new standard to prevent the spread of this virus will be implemented. All efforts to clean and disinfect our salon including all crates, grooming areas, bathtubs and client areas will be performed daily. This may prolong some grooming times but the goal is to keep everyone safe. Practice social distancing and limiting interactions with clients will also be a part of our new culture.
We are taking precautions with our staff and mandating if someone within our salon feels sick prior to arrival, this person will stay at home and grooming appointments will be rescheduled. Conversely, if any of our clients feel sick prior to arrival please stay home and reschedule your appointment. This may come with some inconvenience, but we all need to prevent the spread of Covid-19.
Timeliness – We ask all over clients to please arrive and pick up on time to limit exposure between people. If someone is running late please call to arrange proper pick-up time.
Pick-up and Drop-off – Upon arrival please call our shop and someone will meet you at the door. Our doors will remain locked and opened for only one person who is to pick up and drop of the dog. We will designate a pick-up and drop off area near our front entrance where someone will lead your dog into our shop. All transaction will occur in this designated area.
No waiting - No client will be able to stay with dogs during grooming – no exceptions. Dogs that are difficult or aggressive must be tranquilized prior to arrival.
No public restroom will be available.
Nail cuts – No walk-in nail cuts, appointments must
Face masks – All those who enter our salon must where a face mask in accordance with the Village of Niles and the CDC. Our shop will be following the mandated face covering to preserve public health and protect residence in response to Covid-19.
Dog owner’s health – Prior to arrival, if anyone is displaying any flu-like symptoms please call to reschedule your grooming appointment. In addition, if you or anyone you know has been exposed to Covid-19 in the last 14-21 days please rescheduling.
Cleanliness – Please make sure that your dog is walked and relieved of bathroom duties. We are making all efforts to keep our shop clean
We understand that owning a dog is more than a pet but an extension of your family. This distinction calls for a salon that not only understands grooming but also knows how to care for your dog. Forever Friends Dog Salon is built on nearly 4 decades of experience with a clear knowledge of all the nuances to dog grooming and care. We offer various grooming packages to meet your needs and budget. Our salon also provides various accessories for your dog – brushes, leashes, chew toys and various gifts. See our Products page.
We are conveniently located in Niles at the intersection of Milwaukee and Harlem in the Niles Shopping Center plaza with ample parking for our clients. With busy schedules. most grooming appointments can be complete within 2 hours so your dog is in-and-out. This may not be the exception all the time but we will work with your schedule. Make sure to click on our Grooming Packages for dog bathing details.
Leaving your pet alone is never an easy experience. Forever Friends's highly trained team make your pet’s comfort and safety their top priority. Proper grooming is an essential part of your pet’s health and well-being. Check out our website or contact us to learn more about the professional services we offer.